New Skies becomes unsolved mystery for Virgin Blue

first_img<a href=”” target=”_blank”><img src=”;cb=INSERT_RANDOM_NUMBER_HERE&amp;n=a5c63036″ border=”0″ alt=””></a> Source = e-Travel Blackboard: J.L It seems Virgin Blue still cannot explain why its new Navitaire New Skies system crashed on Friday afternoon.New Skies, which replaced the carrier’s Open Skies platform, was said on Sunday to have rolled out smoothly, with no flight disruptions.However, the story took a turn on Friday afternoon as the $10 million system failed for two hours, delaying domestic flights and causing long check-in queues.The carrier has since begun an investigation into the crash.A Virgin Blue spokesman told The Australian that the booking system broke down when new data was uploaded to Navitaire as part of regular scheduling updates, but could not explain why it collapsed.”We’re still investigating that at this stage,” he said, “I’d need to wait for the outcome.”A Virgin Blue spokesperson was not able to be reached for comment as of publication. e-Travel Blackboard will update this story throughout the day.last_img